Privacy Policy & Cookies

Why do we have a privacy policy?

Skultuna values your personal privacy and we therefore strive to always protect your personal data in the best possible way and to comply with applicable data protection regulations. Through this privacy policy, we want to inform you about how your personal data is processed by Skultuna.

 

What is personal data and what is processing of personal data?

Personal data is any kind of information that can be directly or indirectly attributed to a living natural person. For example, images and audio recordings processed by a computer may constitute personal data even if no names are mentioned. Encrypted data and various types of electronic identities (e.g. IP numbers) are personal data if they can be linked to natural persons.

Processing of personal data is everything that happens with personal data. Every measure taken with personal data constitutes processing, regardless of whether it is carried out automatically or not. Examples of common processing activities are collection, registration, organization, structuring, storage, processing, transfer and deletion.

 

Who is responsible for the personal data we collect?

Skultuna Messingsbruk Aktiebolag

Registration number 556029-3085

Bruksgatan 8, 726 31 Skultuna, Sweden

Phone: +46 21 78303

E-mail: info@skultuna.com

 

What personal data do we collect?

Skultuna Messingsbruk Aktiebolag collects information from you when you shop with us, visit skultuna.com or otherwise interact with us.

We collect:

Name

Address/delivery information

Phone number

E-mail address

IP number

Other information provided by you (e.g. card number) is linked to our payment solutions managed by Klarna, Dibs, Paypal, Handelsbanken. Collection of this data is handled by the respective payment solution. Skultuna Messingsbruk AB does not collect any personal data regarding the payment.

Skultuna processes information about the goods you have purchased, clicked on or added to your shopping cart. We also process information about your purchase history, your purchasing patterns and your preferences as a customer. We also process IP address, language settings, geographic information and other data we receive in connection with your visit to skultuna.com.

 

For what purpose do we collect personal data?

  • Handle your order and returns.

  • Inform via SMS notification/e-mail about delivery status.

  • Communicate with you in the event of problems with delivery and answer questions.

  • Prevent misuse or inappropriate use of our services.

  • Comply with the Accounting Act.

  • Fulfil agreements with third parties, freight forwarders (PostNord, Schenker).

  • To be able to deliver a personalized experience of our services.

  • To be able to adapt skultuna.com to your behavior and preferences.

 

Legal bases:

Fulfilment of the purchase agreement. This collection of your personal data is required for us to be able to fulfil our obligations under the purchase agreement. If the data is not provided, our obligations cannot be fulfilled and we are therefore forced to deny you the purchase.

Legal obligation. This collection of your personal data is required by law. If the data is not provided, our legal obligation cannot be fulfilled and we are therefore forced to deny you the purchase.

Statutory storage requirements such as accounting rules mean that we are obliged to save the information for seven years. Other legitimate reasons for data to be saved include, for example, unpaid debts.

 

From what sources do we obtain your personal data?

In addition to the information you provide to us yourself, or that we collect from you based on your purchases and how you use our services, we may also collect personal data from someone else (so-called third party). The data we collect from third parties is as follows: 1) Address information from public registers to ensure that we have the correct address information for you. 2) Credit rating information from credit rating agencies, banks or information companies.

 

Customer consent for use of e-mail address:

By completing a purchase, you consent to Skultuna Messingsbruk AB using your e-mail address for the following:

  • E-mail register to be able to market to the customer via e-mail.

  • Other marketing such as customized audiences to be able to market to the customer via social channels such as Facebook, Instagram, Facebook Audience Network etc.

 

As long as consent exists for sending newsletters, the data is stored for as long as the customer does not decline to receive the newsletter. The customer can at any time decline the newsletter by contacting us via e-mail or phone.

As long as consent exists for being included in other marketing such as customized audiences, the data is stored for as long as the customer does not decline to be included. The customer can at any time decline to be included in the register by contacting us via e-mail or phone.

 

Request for register extract

The customer has the right to at any time request information about the personal data held by Skultuna Messingsbruk AB.

 

Correct data

If there is any error in the customer's data, the customer can request that it be corrected by contacting us.

 

Who may we share your personal data with?

Data processors. Where necessary for us to be able to offer our services, we share your personal data with companies that are so-called data processors for us.

A data processor is a company that processes the information on our behalf and according to our instructions.

We have data processors that help us with: 1) Transport (logistics companies and freight forwarders). 2) Payment solutions (card acquiring companies, banks and other payment service providers). 3) Marketing (print and distribution, social media, media agencies or advertising agencies). 4) IT services (companies that manage necessary operations, technical support and maintenance of our IT solutions). When your personal data is shared with data processors, it is only for purposes compatible with the purposes for which we collected the information (e.g. to be able to fulfil our obligations under the purchase agreement).

We monitor all data processors to ensure that they can provide sufficient guarantees regarding the security and confidentiality of personal data.

We have agreements with all data processors through which they guarantee the security of the personal data processed and undertake to comply with our security requirements and restrictions and requirements regarding international transfer of personal data. Companies that are independent data controllers. We also share your personal data with certain companies that are independent data controllers. The fact that a company is an independent data controller means that it is not us who control how the information provided to the company is to be processed. Independent data controllers with whom we share your personal data are: 1) Government authorities (the police, the tax authority or other authorities) if we are obliged to do so by law or in the event of suspicion of crime. 2) Companies that arrange general goods transport (logistics companies and freight forwarders). 3) Companies that offer payment solutions (card acquiring companies, banks and other payment service providers). When your personal data is shared with a company that is an independent data controller, that company's privacy policy and personal data management apply.

 

How do you most easily contact us with questions about data protection?

You can either call us or send an e-mail.

Phone: +46 21 78303

E-mail: info@skultuna.com

 

Transfer of personal data to third countries

As a general rule, we and our suppliers and partners only process your personal data within the EU/EEA. In cases where personal data is processed outside the EU/EEA, there is either a decision from the Commission that the third country in question ensures an adequate level of protection, or appropriate safeguards that ensure that your rights are protected. We transfer personal data to the USA on the basis of the EU Commission's clauses on permitted transfer to third countries. If you wish to obtain a copy of the safeguards that Skultuna has taken or information about where these have been made available, you can obtain this by contacting us.

 

How long do we store your personal data?

We never process your personal data for longer than is permitted under applicable law, regulation, practice or authority decision. Data may for example be stored longer if required under the Consumer Purchase Act or the Accounting Act. Personal data is stored and processed in Skultuna's IT systems.

You can at any time contact us and request that we delete your personal data.

 

Cookies

Skultuna uses cookies to improve your customer experience and provide you with relevant information and offers. Examples of use include retargeting or analysis in Google Analytics. The cookie also lets us know if you have visited the website before and which of our pages you have visited. A cookie is a small text file that is sent from a website and then stored locally on the visitor's hard drive. In your browser, you can choose a setting that means you receive a message before a website sends a cookie to your computer. You can then choose to accept or reject the cookie. You can also choose not to receive any cookies at all. Since different browsers work in different ways, you can search in your help menu to find the setting in your browser.